Ateb Group - Managed IT Support

Ateb Group is a unique collection of companies that “have the shared aspirational purpose of creating better living solutions for the people and communities of West Wales”.

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Client

Ateb Group

Industry

Civic and Social Organisations

Location

Wales

Engagement Duration

Ongoing
What was the problem?

Ateb Group is a unique collection of companies that “have the shared aspirational purpose of creating better living solutions for the people and communities of West Wales”.

They currently have over 3000 homes predominantly in Pembrokeshire that they rent on either a social or intermediate rental basis. Ateb works closely with its Local Authority and other partners to develop around 150 new homes every year, to meet affordable housing needs through a range of tenures such as, for rent, rent to buy or shared ownership.

How did we help?

Ateb’s internal IT team was increasingly stretched, balancing day-to-day support requests with the need to deliver larger projects. They wanted strong helpdesk support and the option for local onsite support when required. Alongside this, they required access to enterprise-grade tools for monitoring and remote management. This meant that they could release their in-house team to focus more on other projects being confident that their day-to-day support was in good hands.

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Rhys Jenkins

Head of Digital Systems

“Morgan & Morgan have become an integral extension of our internal IT team. By managing our day-to-day support requirements, they enable our in-house team to focus on delivering critical internal projects that drive organisational improvement. Their professionalism, reliability, and partnership approach make them a trusted and valued IT partner.”

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